SUHAIPre-Order

Privacy Policy

Effective Date: December 1, 2024

1. Introduction

Welcome to SUHAI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience when using our AI-powered focus and productivity services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, website, and services (collectively, the "Service"). This policy is compliant with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account
  • Use our focus tracking and productivity features
  • Contact our support team
  • Make payments through our platform

This information may include:

  • Account Information: Name, email address, password, and profile information
  • Activity Data: Focus sessions, productivity patterns, and usage metrics
  • Device Information: Device type, operating system, and device identifiers
  • Payment Information: Payment method details (processed by our payment processors Stripe and PayPal)
  • Location Data: Geolocation data (if permitted by you) to help track focus environments
  • Usage Data: Information about how you use our Service and interact with productivity features

2.2 Automatically Collected Information

We may automatically collect certain information when you use our Service, including:

  • Device Information: Device type, operating system, unique device identifiers
  • Log Data: IP address, browser type, pages visited, time spent on pages
  • Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies

3. How We Use Your Information

We use your information for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process and complete transactions
  • Track focus sessions and generate productivity insights
  • Provide personalized recommendations to improve your focus
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Develop new productivity features and services
  • Monitor usage patterns and analyze trends
  • Protect against, identify, and prevent fraud and other illegal activity

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on the following legal grounds:

  • Performance of a Contract: Processing necessary to provide you with our Service
  • Legitimate Interests: Processing that serves our legitimate business interests
  • Consent: Processing based on your explicit consent
  • Legal Obligation: Processing necessary to comply with our legal obligations

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Focus session data and productivity metrics are stored securely and used to provide you with insights and track your progress over time.

You can request deletion of your data at any time through our Service or by contacting us at support@suhai.com.

6. Data Sharing and Third-Party Services

6.1 Third-Party Service Providers

We may share your information with third-party service providers to help us operate, provide, improve, and promote our Service. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our service providers include:

  • Firebase: For authentication and data storage
  • Google Cloud Platform: For hosting and services
  • Stripe and PayPal: For payment processing
  • Analytics Services: For usage analytics and service improvement

6.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6.3 Where & How Your Data Is Stored

We use secure cloud storage systems to maintain your data:

StorageWhat's KeptSecurity
Google Cloud / FirebaseFocus sessions, productivity metrics, user preferencesAES-256 encryption at rest, TLS in transit
Secure DatabaseAccount information, session historyEncrypted at rest & in transit, access-controlled

7. Your Rights and Choices

Under the GDPR and other applicable laws, you have certain rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you
  • Rectification: You can request correction of inaccurate or incomplete information
  • Deletion: You can request that we delete your personal information
  • Restriction: You can request restriction of processing of your personal information
  • Withdrawal of Consent: You can withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@suhai.com or manage your data through the SUHAI mobile app settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to—and maintained on—computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

We comply with applicable laws to ensure that your information is appropriately protected when transferred internationally, including the use of Standard Contractual Clauses approved by the European Commission.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@suhai.com

12. Your Consent

By using our Service, you consent to our Privacy Policy and our Terms of Service.


This Privacy Policy was last updated on December 1, 2024